Privacy Policy

1. General Provisions

This Privacy Policy describes how the website implanty-zebow-krakow-najlepsze-kliniki.pl ("Website", "we") collects, uses and protects the personal data of visitors ("you", "user").

The Website is an independent informational resource — a ranking of dental clinics in Kraków. We do not provide medical services and are not a representative of any clinic listed in the ranking.

Personal data is processed in accordance with EU Regulation 2016/679 (GDPR) and applicable Polish law.

2. What Data We Collect

2.1. Data You Provide Voluntarily

When submitting the "Add a clinic to the ranking" form, we collect:

• Clinic name
• First and last name of the contact person
• Email address
• Clinic website URL
• Additional information entered in the "Additional notes" field (optional)

2.2. Data Collected Automatically

When you visit the website, the following technical information may be collected automatically:

• IP address (in anonymised form)
• Browser type and version
• Operating system
• Referral URL (the page you came from)
• Date and time of visit
• Pages viewed and actions taken on the website

This data is collected via cookies and analytics tools (see Section 5).

3. Purposes of Data Processing

We process your personal data for the following purposes:

• Processing submissions — reviewing applications to add a clinic to the ranking submitted via the website form
• Communication — responding to your questions and messages
• Website improvement — analysing user behaviour to optimise content and navigation
• Technical support — ensuring the correct operation of the website, identifying and fixing errors
• Legal compliance — fulfilling legal obligations where required

4. Legal Basis for Processing

Personal data is processed on the basis of:

• Consent (Art. 6(1)(a) GDPR) — by completing forms on the website you consent to the processing of the data provided. Consent may be withdrawn at any time.
• Legitimate interests (Art. 6(1)(f) GDPR) — with regard to technical analytics and website security, provided this does not override your rights and interests.
• Performance of a contract (Art. 6(1)(b) GDPR) — when processing applications to add a clinic to the ranking.

5. Cookies

The website uses cookies — small text files stored in the user's browser.

5.1. Types of Cookies Used

• Technical (essential) — ensure the basic functionality of the website. No consent required.
• Analytical — used to collect anonymised traffic statistics (e.g. Google Analytics). Used only with your consent.
• Functional — remember your preferences (e.g. interface language).

5.2. Managing Cookies

You can disable cookies at any time in your browser settings. Disabling technical cookies may impair some website functions. To opt out of analytical cookies, use your browser settings or install the Google Analytics Opt-out extension.

6. Disclosure to Third Parties

We do not sell, rent or transfer your personal data to third parties for commercial purposes.

Data may be shared with the following categories of recipients:

• Hosting provider — to operate the website (processes data only on our instructions)
• Analytics services — Google Analytics in anonymised form
• Public authorities — where legally required

All third parties accessing the data are required to comply with GDPR requirements and to ensure an appropriate level of protection.

7. Data Retention Periods

• Form submission data — retained for no more than 12 months from the date of receipt, after which it is deleted or anonymised
• Technical and analytical data — retained for no more than 26 months (standard Google Analytics retention period)
• Correspondence data — retained for 3 years from the date of last contact

Upon expiry of the above periods, data is permanently deleted or anonymised.

8. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of access — to obtain confirmation of whether we process your data and to receive a copy
• Right to rectification — to request correction of inaccurate or incomplete data
• Right to erasure ("right to be forgotten") — to request deletion of your data where lawful grounds exist
• Right to restriction of processing — to restrict processing of your data in certain cases
• Right to data portability — to receive your data in a structured format
• Right to object — to object to the processing of your data based on legitimate interests
• Right to withdraw consent — to withdraw previously given consent at any time without affecting the lawfulness of processing prior to withdrawal

To exercise any of the above rights, please contact us at the address provided in Section 12. We will respond within 30 days.

If you believe that the processing of your data violates GDPR, you have the right to lodge a complaint with the Polish supervisory authority — Urząd Ochrony Danych Osobowych (UODO), ul. Stawki 2, 00-193 Warszawa, uodo.gov.pl.

9. Data Security

We implement technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure or destruction:

• Data is transmitted over a secure HTTPS/TLS connection
• Access to data is restricted to those who need it to perform their duties
• Regular software updates and vulnerability patching
• Regular review and improvement of security measures

Despite these measures, no method of transmitting data over the internet is completely secure. In the event of a data breach affecting your rights, we will notify you and the supervisory authority within the legally required timeframe.

10. Minors

Our website is not intended for persons under the age of 16. We do not knowingly collect personal data from children. If you become aware that a child has provided us with their data without parental or guardian consent, please contact us so that we can delete it.

11. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy periodically. The date of the last update is shown at the top of this document.

In the event of material changes, we will post a notice on the website. Continued use of the website following publication of the updated policy constitutes your acceptance of the changes.

We recommend checking this page periodically.

12. Contact

For all enquiries related to the processing of personal data, please contact us: